1. Information We Collect

We collect information you provide directly to us and information we obtain automatically when you use our services:

Personal Information You Provide:

• Name, email address, and contact information
• Date of birth and educational background
• Payment and billing information
• Communications and support requests

Information We Collect Automatically:

• Device information and IP address
• Usage data and learning progress
• Login times and session duration
• Files and content you upload

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services:

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consentWhen you have given us permission to share your information
• Service providers and partnersTrusted third parties who help us operate our platform (payment processors, cloud storage, analytics)
• Legal requirementsWhen required by law, court order, or to protect our rights and safety
• Business transfersIn connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• SSL encryption for data transmission
• Encrypted storage of sensitive data
• Regular security audits and updates
• Access controls and authentication
• Secure backup and disaster recovery

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights and Choices

You have certain rights regarding your personal information:

• Access your dataRequest a copy of the personal information we hold about you
• Correct your dataUpdate or correct inaccurate information
• Delete your dataRequest deletion of your personal information
• Data portabilityExport your data in a machine-readable format
• Opt-out of communicationsUnsubscribe from marketing emails and notifications

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• Essential cookiesRequired for basic platform functionality and security
• Analytics cookiesHelp us understand how you use our platform
• Preference cookiesRemember your settings and preferences

You can control cookie settings through your browser preferences, but disabling certain cookies may affect platform functionality.

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements

Generally, we retain account information for 3 years after account closure, and course data for 7 years for academic record purposes.

8. Children's Privacy

Our services are designed for users aged 13 and above. We do not knowingly collect personal information from children under 13 without parental consent.

If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete such information promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Binding corporate rules

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Email notification to registered users
• Posting notice on our platform
• Updating the 'Last updated' date

Your continued use of our services after changes constitutes acceptance of the updated Privacy Policy.

11. Contact & Complaints

If you have any questions about this Privacy Policy, our data practices, or wish to make a privacy-related complaint, please contact us:

We will acknowledge your query or complaint as soon as reasonably possible and aim to respond within 7 working days. For data protection inquiries, please include "Privacy Inquiry" in your subject line.